Commence Live Chat with our technical department or call us and describe the problem so that the pre-diagnosis step can take place. One of our technicians will advise you whether the problem can be solved with remote technical support.
- Download the special application of remote management from the electronic address that would be given to you by our technician during the pre-diagnosis stage.
- Start the application which permits us to offer you the remote support of your computer (the one that has the problem, if you have more than one) and contact us by using the phone number 213 0428610 or via Live Chat in order to give us the special access code, which will be displayed in the screen of computer with the problem and after we verify your payment we will start the process of repairing your technical problem.
To download the program click here. (This program does not need to be installed).
|