The remote technical support differs against the physical presence of a technician in your place in many ways:
 It is Cheaper
The cost of remote support is approximately half of the cost of sending the technician in your place. Because we do not incur the unnecessary expenses of transportation and time to move to and from the customer’s place, we are able to offer to our customers the same high quality services which you would receive from a technician in your place.
- It has educational motive
The customer can observe the actions of the technician, learning at the same time from the process of rectification of the given problem.
- It is Quick
Receive assistance immediately without having to wait for a technician to come at your place after an appointment.
- It it Convenient
You don’t need to take your computer to a shop and leave it there for a few days or wait for an appointment for a visit at your place by the technician.
- It is Affordable
The cost of this service is lower than having a technician in your place … the remote support allows us to cut costs and charge at much more reasonable prices.
- It is Safe
The connection to your computer is 100% safe and it supports 256bit encryption, which is the same encryption that banks use. After the end of the remote support session, we cannot have any further access in your computer.
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